Last updated: April 06, 2019
Terms of Service
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the https://templ.local/ website (the “Service”) operated by Wootemple AB (“Templ”, “us”, “we”, or “our”), a registered company in Sweden with Corporate Identification Number 559123-5105.
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Subscriptions
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Templ.io cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Templ.io customer support team.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide
Templ.io with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Templ.io to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Templ.io will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Free Trial
Templ.io may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Templ.io until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Templ.io reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Fee Changes
Templ.io, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Templ.io will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Refunds
Certain refund requests for Subscriptions may be considered by Templ.io on a case-by-case basis and granted in sole discretion of Templ.io.
Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
Domain Hosting
In case you want to transfer the handling of your domain name to Templ.io, and let us be the technical and administrative contact for your domain name, you agree that you have read and comply with Loopia AB’s General Terms and Conditions agreement (available in both English and Swedish).
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement (“Infringement”) of any person.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of “Copyright Infringement” of dmca@templ.io and include in your notice a detailed description of the alleged Infringement.
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing your copyright.
Intellectual Property
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Templ.io and its licensors. The Service is protected by copyright, trademark, and other laws of both Sweden and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Templ.io.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Templ.io.
Templ.io has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Templ.io shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Limitation Of Liability
In no event shall Templ.io, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Templ.io its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us at support(at)templ(dot)io.
Terms of Service
Published: 14 August 2026
Effective: 24 August 2026
General
These terms of service govern the relationship between the Customer and Wootemple AB (hereinafter referred to as Templ), company registration number 559123-5105, and cover all services offered by Templ.
By registering an account with Templ, the Customer accepts these terms, unless otherwise stated, and is bound by them for as long as the account exists.
Ordering
The Customer must be at least 18 years old to order Templ's services.
The Customer, as a party to the agreement, is responsible for having the right and permission to do so.
Templ reserves the right to refuse an order if Templ believes that the Customer may abuse the service.
Free Trial
Templ may offer the Customer a free trial period for a limited time. The Customer may be required to provide payment information to sign up for such a free trial period.
If the Customer provides payment information, they will not be charged until the free trial period has expired. At the end of the trial period, if the service has not been terminated, the Customer may be automatically charged the applicable fee for the selected service.
Templ reserves the right to change the terms of free trial offers or cancel such offers at any time and without notice.
Payment
Payment for services is primarily made with debit or credit cards. The Customer assures and guarantees that: (i) they have the legal right to use the debit or credit card; and (ii) the information provided is true, accurate, and complete. The Customer grants Templ the right to disclose the information to third parties to facilitate the purchase.
Templ reserves the right to refuse or refund a payment if fraud or unauthorized or illegal transactions are suspected.
The Customer is primarily charged automatically and in advance for the selected service period, unless otherwise specified.
The Customer is obligated to pay for services until they are terminated, even if not utilized or if the Customer's account is suspended.
Excess bandwidth beyond the amount included in the ordered service will be charged afterward and added as an additional fee to the upcoming payment, or deducted from the Customer's available credit, if any.
Upgrading a hosting service, i.e., adding or changing something that increases the monthly cost, will result in payment of the prorated cost for the upgrade. Such payment can be deferred to the next recurring payment of the hosting service, paid immediately, or charged from the Customer's available credit, if any.
A downgrade, on the other hand, results in a prorated amount added as credit to the Customer's account. The credit is automatically used to pay future payments.
In Sweden, Templ offers invoice payment for hosting services with a 30-day payment term. Customers who choose to pay by invoice receive credit corresponding to the fixed cost of the ordered hosting service and the selected service period, unless otherwise stated. In addition to the fixed cost, additional charges may apply for excess bandwidth and/or increased disk space, which may result in insufficient credit to pay for the service for the entire selected period. Similarly, upgrading to a plan with a higher price may also lead to insufficient credit to pay for the entire selected period.
Invoices are sent as e-invoices or as PDFs via email, either to the email address provided during account registration or to a specific invoice address chosen by the Customer.
The Customer is responsible for providing the correct reference (e.g., OCR number) when making a payment so that Templ can match the payment with the correct invoice.
In case of non-payment or late payment of an invoice, late payment interest, reminder fees, and, in some cases, collection fees may apply in accordance with Swedish law.
Templ reserves the right to correct any errors in pricing information. In the event of any discrepancy between published prices, Templ's Official Price List shall prevail.
Renewal of Service
Hosting services paid by debit or credit cards will automatically renew if not terminated before the next recurring payment. For invoice payment, a new invoice will be sent when the available credit has been depleted.
Domain names will be automatically renewed if "automatic renewal" is enabled. If "automatic renewal" is not enabled, the Customer is responsible for renewing the domain no later than its expiration date, otherwise, the domain will expire.
Right of Withdrawal for Consumers
Private individuals have the right to withdraw from the agreement by notifying Templ via email within 30 days from the date of ordering a service.
The right of withdrawal does not apply to domain names and tasks invoiced afterward, such as consulting assignments.
Affiliate Program
Templ offers an Affiliate Program through which Affiliates may earn a signup bonus and recurring commissions by referring new Customers to Templ.
A "new Customer" means a person or organization that did not have an active or previous Templ account at the time of the referral. Whether a Customer is new is determined by the Customer's own history with Templ, not by the Customer's relationship with the Affiliate.
No signup bonus or commission is payable where the referred Customer already had a Templ account at the time of the referral. In particular, an Affiliate who takes over the management or development of an existing Templ Customer's account is not eligible for any signup bonus or commission for that account.
Transferring, renaming, or re-registering an existing account does not make it a new Customer account.
Termination
To terminate a service, the Customer must contact Templ via email or chat. Templ will respond with a confirmation that the termination will be processed. Only the registered contact person on the Customer's account or the authorized signatory has the right to request termination.
No refund of remaining credit and/or unused services will be provided to the Customer upon termination.
Templ reserves the right to terminate the agreement if the Customer breaches the terms of the agreement.
Upon termination or at any time after termination, the Customer can request that Templ delete all customer data.
Suspension
Templ reserves the right to suspend hosting services 7 days after the payment due date or non-payment. The hosting service will remain suspended until payment is received.
Templ reserves the right to delete all data related to the hosting service if payment is not received within 30 days after the due date or non-payment.
The service may also be suspended due to a police report, suspected criminal use, if required by the legal authorities, or if the Customer does not use the service in accordance with the terms described in this or other agreements.
Templ reserves the right to suspend services without notifying the Customer.
Changes to Services
Templ reserves the right to change the scope and content of services and to upgrade/update or remove features that Templ deems unsatisfactory at any time.
In the case of substantial changes and price increases, Templ will notify the Customer via email at least 30 days in advance.
Changes to Customer Data
Templ reserves the right to check, modify, and delete parts of the Customer's data in connection with troubleshooting, identifying malicious code, and in cases related to misuse of the service.
Transfer of Services
The Customer may transfer services after obtaining permission from Templ. Both the transferor and transferee must approve the transfer. The transferor is responsible for payment commitments that occurred before the transfer, while the transferee is responsible for payment commitments that arise after the transfer. Before the service can be transferred, the transferor must settle any outstanding debts to Templ.
Data Processing Agreement (DPA)
Templ values its customers' privacy and adheres to the applicable data protection regulations (GDPR). To ensure that customer data is processed securely, Templ applies a Data Processing Agreement (DPA) that governs how personal data is handled within the scope of our services. By accepting the terms of service, the Customer also agrees to the conditions set forth in Templ's DPA.
Hacked Site Fix Guarantee
Templ regularly monitors websites hosted with us to verify that they are online and that WordPress core files have not been modified.
If an infection is detected, Templ offers a best-effort remediation: an attempt to remove malicious code and restore the website to a clean state.
The guarantee applies to paid production websites. It does not apply to development websites (dev sites) or staging websites.
The guarantee does not cover subsequent security incidents affecting the same website where the Customer has not implemented Templ's security recommendations following remediation.
Guaranteed service availability
Templ guarantees a service availability of 99.95%. The availability is calculated as follows:
The total number of minutes of downtime during the affected calendar month
DIVIDED BY (total number of minutes during the affected calendar month MINUS excused downtime).
Excused downtime includes:
- Planned interruptions or Force Majeure events;
- Shutdown due to non-payment.
- Downtime caused directly or indirectly by the Customer, such as:
- Code modification
- Overloading the plan's capacity
- Problems with third-party add-ons and other code
- Emergency maintenance (e.g., applying a patch to fix a security vulnerability);
- Planned maintenance performed during predetermined hours.
SLA credits
The Customer may receive a credit if Templ fails to meet the service availability for the current month ("SLA credits"). To obtain SLA credits, the Customer must make a written request to Templ within 30 days of the event that gives rise to such credit. The credit is based on the service availability calculated by Templ and cannot exceed the total amount of fees paid by the Customer for the affected website for the month in which the availability commitment was not met. The credit is forfeited upon termination and cannot be paid in cash.
Other Compensation and Damages
Templ is only liable for damages caused by Templ's negligence, and claims for compensation must be notified to Templ within 10 working days after the discovery of the damage.
Compensation is limited to a total amount equivalent to the current month's fee for the service.
Compensation or damages cannot be claimed for indirect damages such as lost profits and lost revenue. Compensation or damages cannot be claimed for loss and/or distortion of information due to, for example, unauthorized intrusion by third parties.
Permitted Use
The Customer is responsible for using Templ's services only for purposes compatible with Swedish law and ensuring that the information published and disseminated is not copyright-protected.
The Customer agrees not to use the services, and not to allow third parties to use the services:
- to publish and disseminate copyright-protected information;
- to engage in, promote, or encourage illegal activities;
- for offensive or deceptive purposes (e.g., phishing, pyramid schemes, or mirroring a website);
- to intentionally distribute viruses, worms, trojans, corrupt files, or other data of destructive or misleading nature;
- to disrupt or bypass any aspect of the services;
- to generate, distribute, publish, or facilitate unwanted mass emails and other forms of spam.
If the Customer uses the service in a manner that Templ deems not in accordance with the above, Templ reserves the right to request that the Customer rectify the deficiencies or partially or fully shut down the service.
Force Majeure
Templ is not liable for damages or other consequences if Templ's commitments are hindered or seriously impeded by Force Majeure events, such as natural disasters, war and terrorism, labor disputes, pandemics, legislative or governmental actions, and similar events.
Disputes
Legal issues from any disputes concerning the interpretation or application of this agreement shall be determined by a Swedish court. If both parties agree, another method for resolving the dispute may be used.
Domain Names
Registration of domain names is handled by Templ through the top-level domain registry. In cases where it is not possible, a third party is used. In these cases the Customer's contact information may need to be shared with the third party.
For each top-level domain, specific conditions apply. For the top-level domains .SE and .NU, the Customer agrees to the terms and conditions when ordering a domain name with any of these top-level domains. For other top-level domains, the Customer is bound by the terms described in this document. By accepting this agreement, the Customer automatically agrees to the terms in the linked document. Violation of these terms is considered a breach of the agreement.
Templ reserves the right to act as administrative, technical, and/or billing contact for domain names in cases Templ deems necessary.
If the Customer's domain name is not paid on time, it will not be renewed by Templ. The Customer is responsible for ensuring that the payment reaches Templ no later than the due date.
No refunds are made for fees for registered domain names.
Use of Trademarks and Logos
The Customer grants Templ a non-exclusive, worldwide, royalty-free license to use and display the primary brand names and logos (“Customer Trademarks”) of websites hosted on the Templ platform under the Customer’s account, solely for marketing, promotional, and customer reference purposes.
The Customer may revoke this license at any time by providing written notice to Templ. Upon receipt of such notice, Templ will make commercially reasonable efforts to stop using and displaying the Customer Trademarks in new materials, but Templ is not required to recall or destroy materials already in use.
The Customer warrants that it has all necessary rights to grant this license and that Templ’s use of the Customer Trademarks as permitted here will not infringe or misappropriate any third-party rights.
Use of Free Development Plan
Free development plans (also referred to as development sites) are intended solely for development and testing purposes. Development sites may not be used in a production environment, including but not limited to:
- using the development site as a backend for live applications or websites
- serving commercial or other public traffic from end users
- using the site for commercial purposes or revenue generation
Templ reserves the right, at any time and without prior notice, to take action if a development site is deemed to be used in violation of this policy, including to:
- move the site from a development plan to a paid plan
- restrict or suspend services that violate this policy
- modify specifications, limitations, and features of development plans
The Customer is responsible for ensuring that production websites use appropriate paid plans with adequate capacity, support, and service levels. Templ shall not be liable for any downtime, data loss, or other consequences arising from the use of development sites in a production environment.
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